Privacy Policy
Welcome to Marrakech Guidance LLC (accessible at marrakechguidance.com). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our tour booking services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our tours (such as the Agafay Escapes, Ouzoud Waterfalls, or Atlas Valleys), or when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, and may include:
Contact Data: First and last name, email address (e.g., contact@marrakechguidance.com), phone numbers, and WhatsApp contact details.
Booking Information: Details regarding the specific tours you are booking, travel dates, pickup locations, and the number of guests.
Payment Information: While we accept payments via cash on arrival or bank transfer (virement bancaire), we may collect billing details necessary to process these transactions.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
To Facilitate Bookings: To manage your reservations, arrange door-to-door transportation, and coordinate local activities.
To Communicate With You: To send you booking confirmations, updates, or respond to your inquiries via email or WhatsApp.
To Protect Our Services: To keep our website safe and secure, and to prevent fraudulent bookings.
3. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
Local Partners: We may share necessary details (like your name and pickup location) with our certified, experienced guides and drivers to ensure your safety and comfort during the excursions.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Data Security
Your well-being is our top priority, both on our tours and online. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Request access and obtain a copy of your personal information.
Request rectification or erasure of your personal data.
Restrict the processing of your personal information.
To exercise these rights, please contact us using the information provided below.
6. Company & Contact Information
Our operations are based locally in Marrakech, Morocco, while our corporate entity is officially registered in the United States.
Corporate Details:
Legal Name: Marrakech guidance LLC
CEO / Organizer: AbdEljalil Hmoudou
Principal Office Address: 30 N Gould St Ste R, Sheridan, WY 82801
Registered Agent Address: 30 N Gould St Ste R, Sheridan, WY 82801
Local Operations & Support:
Location: Marrakech, Morocco
Phone / WhatsApp: +212 640643886